How it works — book a car the simple way

In 4 steps

From search to driving off.

You see the vehicle on offer, its terms and its price before you book.

01

Search

Enter your city and dates. Voyacar shows the vehicles offered by local agencies for that period.

Step 1

02

Compare

Filter by price, transmission, fuel or agency rating, and read reviews left by other customers.

Step 2

03

Book online

Pay a small secure deposit through Stripe to confirm the booking. You get a confirmation by email.

Step 3

04

Pick up on site

Meet the agency at the agreed spot, settle the balance in the local currency, and drive off.

Step 4

What's in the price

What's included — and what can be added at the agency.

Included

In the displayed price

The booked vehicle

The category and equipment shown on the listing, for the whole rental period.
Transparent price

Deposit online + balance at the agency: the breakdown is shown before you book, with no hidden online fees.
Customer support

By email, in English and French. We bridge with the agency when needed.
Clear terms

Mileage, deductible, fuel policy and cancellation window are shown on each vehicle page before booking.

To budget for

Depending on the vehicle and agency

Security deposit per agency

A hold or pre-authorisation on your card at pickup, released after drop-off. The amount is shown on the listing.
Fuel per agency

Often "full → full": leave with a full tank, return it full. The exact policy is shown on the listing.
Options agency rate

Additional driver, child seat, GPS… offered by some agencies, added at checkout or requested on site.
Helmet (two-wheelers) per vehicle

Included when the scooter or motorbike listing says so.

Every vehicle page shows the mileage, deductible, fuel policy and cancellation window before you book.

Powered by local agencies.

Why local agencies?

Voyacar doesn't run a fleet. The platform connects travellers with independent rental agencies on the ground. You book online, and the local agency hands you the vehicle.

Local operators

Independent agencies that know their city, their roads and their customers.

Cars they own

Human-sized fleets, maintained by the same team that meets you at the desk.

A direct contact

A question or a hiccup on the day? You talk to the agency directly, not a call centre.

Two-step payment

A deposit online to confirm, the balance settled locally in the local currency.

At pickup

What to bring.

The agency walks you around the vehicle, checks your documents and the deposit, then hands you the keys.

Pro tip

Take a quick phone video of the vehicle (4 sides + dashboard) before driving off. Having your own copy of its condition makes drop-off easier.

01 Your driving licence

Valid. Some agencies require a minimum holding period or an international permit — check the terms on the listing.

02 ID or passport

In the same name as the booking.

03 A payment card

In the main driver's name, for the deposit (a hold or pre-authorisation, depending on the agency).

04 The walk-around

Vehicle inspection and photos with the agency, signature, then you drive off.

Payment & currency

A deposit online. The balance at the agency, in the local currency.

Payment happens in two steps: a secure online deposit confirms the booking, and the balance is settled directly at the agency in the local currency.

Step 1

Deposit online

→Paid by card, in your card's currency.
→Secured via Stripe.
→Refundable per the agency's cancellation terms.
→Receipt sent by email.

Step 2

Balance at the agency

→Paid on site, in the local currency.
→Payment methods accepted depend on the agency (card or cash).
→The amount is set at the time of booking.

Questions

Frequently asked questions.

Can't find your answer? Get in touch →

What documents do I need to rent a vehicle?

A valid driving licence, an ID or passport in the booking name, and a payment card in the main driver's name for the deposit. Some agencies require a minimum licence-holding period or an international permit — this is stated on the vehicle page.

How does payment work?

You pay a small deposit online (by card, via Stripe) to confirm the booking. The balance is then paid directly at the agency, in the local currency. The breakdown is shown before you confirm.

Can I cancel my booking?

Each agency sets its own cancellation window, shown on the vehicle page before booking. To cancel or change, use your account or contact the agency directly.

What happens if I arrive late at the agency?

Let the agency know (its contact details are on your confirmation). If you're arriving by plane, add your flight number when booking so the agency can track your arrival.

What if I have an accident or breakdown?

Pull over safely, take photos, and contact the agency first — it manages the vehicle and handles the process on the ground.

Can I add a second driver?

When the agency offers it, yes. The second driver usually needs to be present at pickup with their licence. Terms and rate are set by the agency.

How does it work for scooters and motorbikes?

The flow is the same as for cars. A helmet is included when the vehicle listing says so. The required licence depends on engine size and is stated on each listing.

How does the deposit work?

The agency places a deposit hold at pickup (a hold or pre-authorisation on your card, depending on the agency), released after you return the vehicle. The deductible amount is shown on the listing.

Do I pay the balance in the local currency?

Yes. The deposit is charged online in your card's currency; the balance is paid at the agency in the local currency. The amount is set at the time of booking.

A question?

We answer in English and French.

Email us: we'll reply and, if needed, bridge with the agency.

Contact us

Or skip ahead

Already know what you want?

Pick your city and dates — we'll handle the rest.

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Renting a car, made clear.